Spin Platinum is a relatively new online casino platform that has been making waves in the industry since its launch in 2020. With a sleek and modern website design, this brand appears to be targeting players who are looking for an immersive and engaging gaming experience. But how does it actually stack up against other online casinos? In this review, we will delve into every aspect of Spin Platinum, from registration to customer support, to see if it truly lives up to https://spinplatinum.ca its promise.
Brand Overview
Spin Platinum is owned and operated by a company called Platinum Gaming Limited, which has registered offices in Malta. The casino is licensed by the Malta Gaming Authority (MGA), which ensures that players can enjoy a safe and fair gaming environment. Despite being relatively new, Spin Platinum seems to have made significant investments in its marketing efforts, with a dedicated team working tirelessly to promote the brand on social media.
From what we’ve gathered, it appears that Spin Platinum is aiming for the mass market audience. While it’s not aggressively targeting high-rollers or whales, the brand still offers a wide range of games and features to cater to diverse player preferences. Let’s take a closer look at how this online casino functions from registration all the way through withdrawal.
Registration Process
Registering an account on Spin Platinum is straightforward and should only take a few minutes. Upon landing on the website, you’ll see a bright "Sign Up" button prominently displayed in the top right-hand corner of your screen. Clicking on it will prompt a simple three-step registration form to pop up.
The first step requires some basic personal details such as name, email address, date of birth, and gender. The second part asks for more detailed information about yourself including home address and phone number (mobile or landline). Note that when you type your home address in the field provided, the system will automatically detect the country’s zip code.
The final step requires users to submit their preferred currency and username/password combination. During this phase of the registration process, players are also asked whether they want an account verification via email; it is optional but strongly recommended for security reasons.
Spin Platinum offers a variety of currencies including EUR, GBP, AUD, CAD, SEK, NOK, DKK, CZK, HUF and RUB. The support team must verify the player’s identity before withdrawing funds to ensure compliance with regulatory requirements.
Account Features
Once you’ve completed your registration form successfully, it will take approximately 1-2 business days for the verification process to be finalized (account activation status will appear on the "My Account" section once verified). Here are some other key features worth mentioning about your Spin Platinum account:
- The ability to edit or change details such as password and username.
- Secure two-step authentication when accessing certain sensitive areas, including withdrawal requests.
The casino uses 128-bit SSL encryption technology by Entrust Datacard for protecting users’ financial transactions (the green lock symbol on the website’s address bar indicates secure connection).
Bonuses
One key aspect that might entice new players to sign up is Spin Platinum’s diverse and generous set of promotional offers. We’ll cover these in more detail later.
Here are some general points worth noting:
- The welcome package includes a 100% match deposit bonus up to €300 (plus an additional 50 free spins on the Book of Dead slot game).
- No specific wagering requirements were specified for this promotion.
- Ongoing promotions may be subject to unique terms and conditions.
We will go over these deals in greater depth later.
For now, we’ve created a table below summarizing how some key bonus types are structured:
Bonus Type Maximum Value Minimum Wagering Requirement (x wager) Welcome €300 + FS NA Game Selection and Software Providers
Spin Platinum collaborates with leading game developers to provide an engaging experience for its customers. With hundreds of titles from renowned studios such as NetEnt, Microgaming, Evolution Gaming, Play’n GO, Quickspin and Yggdrasil, there’s no shortage of exciting content on this platform.
Some examples of popular slots available include:
- Starburst
- Mega Moolah Isis Progressive
- Twin Spin Deluxe
A variety of table games are also represented here including several versions blackjack (American Blackjack Pro 24/7 Live Dealer, French Roulette Gold, etc.). Players may enjoy poker variations such as Video Poker Deuces Wild and European Roulette Pro 20.
While not exhaustive by any means, this selection gives users numerous options when considering different themes and mechanics.
In addition to these categories already mentioned above we found:
Mobile Version
The Spin Platinum website is designed with responsiveness in mind; users will be able to browse or play games seamlessly across multiple devices running on iOS (8.0 upwards), Android OS (4.2+), Windows Phone, Blackberry 10 and tablets (any platform).
Mobile-specific features of note include:
- Responsive design ensuring smooth transitions when navigating between pages.
- Full compatibility with mobile banking systems like PayPal or Skrill allowing for online payments via mobile.
Security and License
We discussed this earlier however we want to reiterate that since 2020, Spin Platinum is indeed licensed by the Malta Gaming Authority (MGA). In compliance with current regulations they ensure strict policies protecting player interests through:
- Data encryption using a state-of-the-art algorithm.
- Regular vulnerability testing performed regularly.
These measures protect your sensitive info such as real name; bank details. This security guarantee fosters trust among players which helps build loyalty over time.
Customer Support
Spin Platinum offers comprehensive 24/7 support via email (support@spinplatinum.com), live chat, or phone (+4420 3808 3333). They also have multiple social media channels and a dedicated FAQ section.
These communication channels allow players to:
- Submit general queries about their account or games.
- Discuss bonus policies and wagering requirements with knowledgeable representatives.
Our test experience showed average response times of approximately one minute on chat.
We’re confident this setup will enable smooth resolution of most issues encountered during your gaming session here at Spin Platinum.
